Crafted To Your Needs And Preferences
Frequently Asked Questions
How do you ensure the quality of your product?
We will use responsible, sustainable materials whenever possible. We will build everything to last a lifetime. You will find joy in the goods you buy. We will stand by what we create. We test everything before we send it to you.
How long will it take my product to arrive?
Current production time for rings is 6 - 8 weeks, plus shipping time. Our Priority Manufacturing upgrade speeds things up and gets a ring made in 21 days or less. Please contact us for details.
How can I contact you?
You can contact us:
Phone number: (204) 467-9023
Email at: email@example.com
P.O. Box 334, Balmoral, MB R0C 0H0
5154 85N, Balmoral, MB R0C 0H0
How to take care knife?
Each Origin Handcrafted knife is made with great care, and with the same treatment at home they can develop their own unique character over time, and last for decades.
- Clean your knife often and thoroughly.
- Keep your knife dry.
- Store your knife carefully.
- Keep your knife sharp
How can we return or exchange the ring?
We offer free returns and exchanges if a ring breaks or does not fit properly due to a manufacturing error. Exchanges or returns will not be honoured if the ring was made to the order’s specification, so please ensure you have ordered the correct size.
How do I track my order?
Once an order is shipped an email is automatically sent to the email address provided on your order. Orders can be tracked by clicking the appropriate link in the shipment email. If we don't have an email address on file or if you did not receive an email shipment notification please check your order history for shipment information. Please make sure emails from us are not blocked.